Shipping & Services

Most orders are processed through our warehouse within 24 business hours of receipt and may be shipped via Standard, Premium or Express delivery.

Standard

Items shipped via Standard delivery usually take 3 to 5 business days once they've been shipped. Shipping and Service Charges include apportioned shipping, order processing, packaging, returns processing, credit services, customer service and other costs related to serving you.


Merchandise Total Shipping & Service Charges
$Up to $45.00 $7.95
$45.01 - $75.00 $11.95
$75.01 - $145.00 $16.95
$145.01 - $245.00 $22.95
$245.01 - $345.00 $28.95
$345.01 - $445.00 $34.95
$445.01 - $900.00 $46.95
Over $900.00 6%

Please note that Free Shipping offers are only valid for qualifying orders shipped to the contiguous 48 states.

Premium

Items shipped via Premium delivery usually take 2 to 3 business days once they've been shipped. Orders received after 1:30 PM EST or on weekends or holidays will ship on the next business day. Please call for Premium delivery for orders shipped to Canadian or International addresses.

  • Orders under 10 lbs. and not Oversized, Add $12.95 to Standard Shipping & Services charges.
  • Orders over 10 lbs. or Oversized, call 1-800-321-1484 for a quote.

Express

Items shipped via Express delivery usually take 1 to 2 business days once they've been shipped. Orders received after 1:30 PM EST or on weekends or holidays will ship on the next business day. Please call for Premium delivery for orders shipped to Canadian or International addresses.

  • Orders under 10 lbs. and not Oversized, Add $24.95 to Standard Shipping & Services charges.
  • Orders over 10 lbs. or Oversized, call 1-800-321-1484 for a quote.

Oversized Items

Items deemed as Oversized that are scheduled for expedited delivery (either Premium or Express) may incur additional shipping and services charges because of their unusual size. Please call 1-800-321-1484 for an estimate of shipping charges. International orders, please call 1-513-860-3397.

Factory Direct Items

Items shipped directly from a factory have delivery times and charges that may vary. Premium or Express Delivery is typically not available.

Alaska, Hawaii and Puerto Rico

Orders destined for Alaska, Hawaii and Puerto Rico will be shipped and charged according to the Premium Shipping charges. If you require faster service to these areas please call 1-800-321-1484 for assistance. Please mention the product name and item number. International callers, please call 1-513-860-3397.

APO/FPO

Deliveries for our customers in the armed services will be shipped parcel post. Due to the transit time required to APO/FPO destinations, we strongly recommend an upgrade to Premium delivery (see above). Even so, please expect slightly longer delivery times.

For our Canadian Customers

Convenient delivery to Canada is available for only $15.95 per order in addition to our Standard Shipping.(Amounts in U.S. currency.)

Most orders to Canada are delivered through our expedited ground service and arrive at your door within 7 to 10 days. Premium and Overnight Delivery are not available for Canadian shipments.

For our International Customers

We offer shipping to our distinguished international customers. Click here to view our International shipping and services rates.

The Hammacher Schlemmer Lifetime Guarantee

Should any product purchased from Hammacher Schlemmer fail to meet your expectations for any reason, simply return it with proof of purchase. We will replace it or refund the cost of the item (less shipping and service fees) to your original form of payment. Orders over one year old will be credited in the form of a gift certificate.

For Further Assistance

As always, please feel free to call our customer service representatives at 1-800-321-1484 (24 hours a day, 7 days a week). International customers may call 1-513-860-3397.